At Khelo Star Casino in India our goal is to make your gaming experience enjoyable and exciting, while firmly supporting responsible gaming; we believe this form of entertainment should be engaged in with moderation and awareness.
We recognise the existence of problem gambling — a disorder connected to strong dependence on gaming, difficulty in limiting the money or time spent playing, and which can cause harmful consequences not only for the player but also for their family and friends.
That is why we provide tools that limit, reduce or stop the gaming activity of our members upon request. Each player has the possibility to:
- Choose to suspend play for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to decrease a deposit limit or to freeze an account will be applied upon receipt. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, meaning they can only be modified or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Do I hide from family or friends the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about gambling-related problems. We will listen without judgment and will do our best to provide any possible solutions and assistance. Please do not hesitate to contact us via live chat or by email at [email protected].
